I would recommend this storage facility to anyone who prefers fast and friendly service!! I’ve had several storage units with them over the years and they are very nice and accommodating. You can book a storage unit online, pay for it and start moving your stuff in immediately. They have a gate with a code to ensure just anyone isn’t able to have access and I have forgotten to lock my unit several times and I’ve never had anything turn up missing. They’ve worked with me when my payment was late and they talk to you like a person. I never leave reviews but I really appreciate MY STORAGE!!!
Studio Collective
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August 15, 2024
Excellent Storage Facility with Great Service
I've been renting a storage unit from MyStorage since June 2023, and my experience has been nothing but positive. When I first started renting, there were some concerns from past reviews about the customer service, but I can confidently say that things have changed for the better.
The owner has stepped up and is now more involved in the day-to-day operations, ensuring that all customers' needs are met. This personal touch has made a significant difference, and it’s clear that they value their customers.
When I first rented, there were some issues with the front gate and security, but those have since been fully addressed. The gate is now fixed and secure, and there are numerous functional security cameras throughout the site with live monitoring. I’ve seen the security feeds myself, which gives me peace of mind knowing that my belongings are safe.
The staff is friendly and professional, and I’ve had no issues with the service. The previous staff member who received negative reviews no longer works here, and the current team is doing a great job. I feel confident storing my valuables here and would recommend MyStorage to anyone in need of a reliable storage solution.
Courtnie Lemirande
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June 12, 2024
Best storage unit in the valley by far! Very affordable, and very clean. The staff is extremely nice and very helpful. The owner is the absolute BEST!!
Julie Walters
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June 20, 2022
Very impressed. Bridget was not only professional and accommodating but also very proactive. She put a unit on hold for me and called me when she said she would to confirm whether or not we still wanted it. Upon arrival at My Storage LLC offices, I was pleasantly surprised at how clean and well managed the place is. Bridget swept out our unit ahead of time and made sure it was ready for us to start moving stuff in. It was the best customer service I have ever received from a storage rental company and I've used a lot over the last 40 years. I definitely recommend My Storage LLC and have already told my coworkers and friends how great Bridget is.
Stephanie Bos
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June 20, 2022
We have had a great experience with My Storage. The facility is so easy to navigate around, and much cleaner than others that we've used. The staff have been so helpful and careful about the security of our units! We've had several great conversations, and anytime we needed a new unit, they were more helpful and quick to get us a unit than I would have imagined. Thanks for taking such good care of us when we were in a tight spot!
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75 Broken Horn Dr, Bozeman, MT 59718, USA
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I would recommend this storage facility to anyone who prefers fast and friendly service!! I’ve had several storage units with them over the years and they are very nice and accommodating. You can book a storage unit online, pay for it and start moving your stuff in immediately. They have a gate with a code to ensure just anyone isn’t able to have access and I have forgotten to lock my unit several times and I’ve never had anything turn up missing. They’ve worked with me when my payment was late and they talk to you like a person. I never leave reviews but I really appreciate MY STORAGE!!!
Excellent Storage Facility with Great Service I've been renting a storage unit from MyStorage since June 2023, and my experience has been nothing but positive. When I first started renting, there were some concerns from past reviews about the customer service, but I can confidently say that things have changed for the better. The owner has stepped up and is now more involved in the day-to-day operations, ensuring that all customers' needs are met. This personal touch has made a significant difference, and it’s clear that they value their customers. When I first rented, there were some issues with the front gate and security, but those have since been fully addressed. The gate is now fixed and secure, and there are numerous functional security cameras throughout the site with live monitoring. I’ve seen the security feeds myself, which gives me peace of mind knowing that my belongings are safe. The staff is friendly and professional, and I’ve had no issues with the service. The previous staff member who received negative reviews no longer works here, and the current team is doing a great job. I feel confident storing my valuables here and would recommend MyStorage to anyone in need of a reliable storage solution.
Best storage unit in the valley by far! Very affordable, and very clean. The staff is extremely nice and very helpful. The owner is the absolute BEST!!
Very impressed. Bridget was not only professional and accommodating but also very proactive. She put a unit on hold for me and called me when she said she would to confirm whether or not we still wanted it. Upon arrival at My Storage LLC offices, I was pleasantly surprised at how clean and well managed the place is. Bridget swept out our unit ahead of time and made sure it was ready for us to start moving stuff in. It was the best customer service I have ever received from a storage rental company and I've used a lot over the last 40 years. I definitely recommend My Storage LLC and have already told my coworkers and friends how great Bridget is.
We have had a great experience with My Storage. The facility is so easy to navigate around, and much cleaner than others that we've used. The staff have been so helpful and careful about the security of our units! We've had several great conversations, and anytime we needed a new unit, they were more helpful and quick to get us a unit than I would have imagined. Thanks for taking such good care of us when we were in a tight spot!